Refund policy

EverHome Eco Return Policy
At EverHome Eco, we want you to love your purchase. Because we partner with trusted suppliers to deliver our products directly to you, our return policy aligns with their terms.

Damaged or Defective Items
If your item arrives damaged or defective, please contact us at everhomeeco@gmail.com within 15 days of delivery with your order number and clear photos or video of the issue. Once approved, we will arrange a replacement or full refund.

Incorrect or Missing Items
If you receive the wrong item or something is missing from your order, notify us within 15 days of delivery and we will correct it promptly.

Returns for Other Reasons
We do not accept returns for change of mind, incorrect size/color choice, or general dislike of the product. Please review product details carefully before ordering.

Return Shipping
If a return is approved, we will provide the return instructions. In most cases, customers are responsible for return shipping costs unless the item is damaged, defective, or incorrect.

Processing Refunds
Refunds are processed once the returned item is received and inspected by our supplier. Refunds will be issued to your original payment method.